Position: Events Assistant
Location: North East England
Type: Full-time
About WeBuyVintage
WeBuyVintage is one of the UK’s largest buyers of jewellery, antiques and collectibles. We run more roadshows than any other UK company - over 200 valuation events every month - bringing trusted experts face-to-face with customers across the country.
In less than two years, we’ve grown from a pub-table idea into an eight-figure business, and we’re on a mission to make WeBuyVintage a brand everyone recognises.
The Role
We are looking for a friendly, proactive, and highly organised Roadshow Assistant to support our busy antiques, jewellery, and gold-buying events.
This role is all about customer experience, atmosphere, and flow. You will be the first point of contact for many customers, helping manage queues, keeping people comfortable while they wait, and ensuring the event runs smoothly and professionally throughout the day.
As our events continue to grow in popularity, this role is key to maintaining our high standards, positive energy, and happy customers.
Main Tasks & Responsibilities
- Venue set up (chairs, tables, refreshments station)
- Customer experience & front-of-house: welcoming customers warmly as they arrive and being on-hand to answer any questions they have about the appraisal process
- Manage queues and waiting areas calmly and confidently
- Offer tea, coffee, cake, and refreshments and keeping the station stocked and tidy
- Help maintain a clean, organised, and welcoming event space
- Support dealers with general assistance as required
- Act as a positive ambassador for the company at all times
Who We’re Looking For
You’ll be great in this role if you are:
- Naturally friendly, calm, and approachable
- An excellent communicator
- Confident speaking to a wide range of customers
- Able to stay positive and energetic during long, busy days
- Organised and proactive – someone who sees what needs doing and does it
- Comfortable managing queues and politely setting boundaries
- Reliable, punctual, and flexible with working hours
- Physically able to assist with light set-up tasks (chairs, tables, refreshments)
Essential:
- You must hold a full, clean UK driving licence and be confident driving to venues across your home county
Desirable (but not essential)
- Experience in events, hospitality, customer service and front-of-house roles
- Experience working in busy, customer-facing environments
- Interest in antiques, jewellery or valuables
But most importantly, you are someone who genuinely enjoys looking after people, takes pride in great customer service, and can keep a positive, calm energy even when things get busy.
What You’ll Get
- Competitive pay
- Mileage allowance for travel
- Be part of a growing, friendly UK brand
How to Apply
If this sounds like the right opportunity for you, please get in touch.
Please include a short, introductory message including:
- Where you’re based
- Your availability
- Why you’d be a good fit